Where is your office located?
The check-in center is located at 101 Painted Trillium Way, Townsend, Tennessee 37882, in the Trillium Cove Shopping Village. Trillium Cove is located just next door to the Ace Hardware and Townsend Car Wash.
What time is Check-In and Check-Out?
Check-In begins at 4PM Eastern and Check-Out is by 10AM Eastern.
Do properties come equipped with towels and sheets?
Yes, all properties come equipped with high quality sheets, towels, hand towels, bath mats, etc.
Will we have access to a swimming pool during our stay?
Yes, all of our guests enjoy free access to the swimming pool and 24-hour fitness center.
Do you provide firewood for fireplaces?
Yes. We provide complimentary firewood for wood-burning fireplaces.
How far is Townsend from Cade's Cove, Pigeon Forge, and Gatlinburg?
Townsend is the Cade's Cove entrance to the Great Smoky Mountain National Park.
What are some activities we can enjoy without leaving Townsend
Townsend is proudly known as the "Peaceful Side of the Smokies".
Do you offer a business center or business services to guests?
Yes. Guests are welcome to use our High Speed Wi-Fi.
Where is the closest Hospital or Walk-In Clinic for medical attention?
Blount Memorial Hospital is located less than twenty minutes from Townsend.